Shipping and Delivery Policy
This Shipping and Delivery Policy explains the terms and conditions regarding the shipment and delivery of products purchased through the website of Falcon Trading Construction Industry and Trade Inc.
By placing an order through our website, the buyer agrees to the shipping and delivery conditions described below.
All orders are processed after payment confirmation has been successfully received.
Orders are typically reviewed and prepared within 1–3 business days, depending on product availability and order details.
Once the order is confirmed, our team will begin preparing the shipment according to the agreed order specifications.
Delivery times may vary depending on:
product type
order quantity
destination country
customs procedures
international logistics conditions
Estimated delivery time generally ranges between 7 to 21 business days for international shipments.
For bulk or industrial orders, delivery schedules may vary depending on production or supplier arrangements.
Products may be delivered using international shipping companies, freight forwarders, or logistics partners depending on the nature and size of the order.
Shipping methods may include:
international cargo services
sea freight
air freight
land transportation
The shipping method will be determined based on the most efficient and secure option for the order.
Shipping costs may vary depending on:
product weight and size
delivery destination
logistics provider
customs and import procedures
All applicable shipping costs, if any, will be communicated during the order process or specified in the commercial agreement between the buyer and the seller.
For international deliveries, customs duties, taxes, and import fees may apply depending on the destination country.
Such charges are the responsibility of the buyer unless otherwise specified in the agreement between the buyer and Falcon Trading.
Orders will be delivered to the shipping address provided by the buyer during the checkout process.
The buyer is responsible for ensuring that the delivery address and contact details are accurate and complete.
Falcon Trading shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information.
While Falcon Trading makes every effort to ensure timely delivery, delays may occur due to circumstances beyond our control, including:
customs inspections
logistics disruptions
weather conditions
international transportation delays
In such cases, Falcon Trading will inform the buyer and assist in resolving the delivery issue where possible.
If a product arrives damaged during transportation, the buyer must notify Falcon Trading within 48 hours of delivery.
Supporting documentation such as photos or inspection reports may be requested to evaluate the claim.
For questions regarding shipping and delivery, please contact:
Falcon Trading Construction Industry and Trade Inc.
Email: info@falcontrade.net
Phone: +90 546 763 44 70
Address: Metropol Istanbul C1 Block No:215 Ataşehir / Istanbul, Turkey